Contact Us
If you have any questions, please feel free to reach out via email at [email protected]. We strive to respond within 1 business day.
Customer Service Hours:
- Monday - Friday: 9:00 AM to 5:00 PM
- Saturday: 10:00 AM to 6:00 PM
- Sunday: Closed
FAQs:
Q: How long will it take to receive my package?
A: We typically require 1 to 3 business days to process your order before dispatching it. Delivery usually takes 7 to 15 business days, depending on your location. Please keep in mind that holidays may affect delivery times.
Q: Do you ship internationally?
A: Yes, we do.
Q: Where do you ship from?
A: Our products are shipped from our main warehouse in Los Angeles or through third-party logistics centers.
Q: Why are your prices lower than others?
A: We have strong relationships with trusted manufacturers worldwide, allowing us to source high-quality products at factory prices. By cutting out middlemen and operating as an online-only retailer, we can pass these savings directly to our customers.
Q: What is your return policy?
A: We offer replacements for defective items within 30 days of delivery.
Q: How can I contact you about my order?
A: You can email us at [email protected], or reply directly to any order-related notifications.
Comment