FAQ
Q: How long will it take to receive my package?
A: We typically require 1 to 3 business days to process your order before dispatching it. Delivery usually takes 7 to 15 business days, depending on your location. Please keep in mind that holidays may affect delivery times.
Q: Do you ship internationally?
A: Yes, we do.
Q: Where do you ship from?
A: Our products are shipped from our main warehouse in Los Angeles or through third-party logistics centers.
Q: Why are your prices lower than others?
A: We have strong relationships with trusted manufacturers worldwide, allowing us to source high-quality products at factory prices. By cutting out middlemen and operating as an online-only retailer, we can pass these savings directly to our customers.
Q: What is your return policy?
A: We offer replacements for defective items within 30 days of delivery.
Q: How can I contact you about my order?
A: You can email us at [email protected], or reply directly to any order-related notifications.
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